Business Continuity Management & Crisis Response

About Course

3-Day Intensive Live Online Training Programme

Upcoming dates: Available on request

Business Continuity Management & Crisis Response is an intensive, instructor-led training programme designed for professionals who need to prepare their organisation to withstand disruption and respond effectively to incidents. The course focuses on practical business continuity planning, crisis coordination, and structured response, helping participants protect critical operations, people, and reputation when things go wrong.

Through workshops, scenario-based exercises, guided discussions, and practical planning activities, participants learn how to assess impact, define priorities, prepare continuity plans, and manage communication under pressure. The programme is designed for professional and corporate audiences who want clear, applicable tools.

Participants who successfully complete the training will receive a Certificate of Completion from London Global Centre. Training is delivered by experienced trainers with strong professional and industry backgrounds.

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What Will You Learn?

  • Understand the core principles of business continuity management (BCM) and crisis response in organisational settings.
  • Identify critical activities, dependencies, and risks that need protection in a disruption.
  • Develop and structure practical business continuity plans, roles, and procedures for their function or organisation.
  • Apply simple impact and risk thinking to prioritise actions during incidents.
  • Coordinate and contribute more effectively to crisis response, communication, and recovery activities.
  • Build confidence in supporting resilience and preparedness conversations with stakeholders and leadership.

Course Content

Day 1: Business Continuity Fundamentals and Risk Awareness

  • Introduction to business continuity, resilience, and crisis response, and why they matter for modern organisations.
  • Understanding threats, disruptions, and impact types (operational, financial, reputational, regulatory).
  • Identifying critical processes, resources, suppliers, and dependencies that must be protected.
  • Workshop activities focused on mapping key services and exploring realistic disruption scenarios.

Day 2: Planning, Roles, and Continuity Procedures

Day 3: Crisis Response, Communication, and Improvement

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